Gmail language issue identified in Clear Mail
Recently, I discovered that Clear Mail was not working as expected when Gmail was being used in languages
other than English (US) or English (UK).
This is due to certain language-dependent elements in the Gmail UI that Clear Mail relies on to work
properly. As a result, 'Generate Report' does not work in other languages.
For example: Clear Mail figures out which tab you have selected, based on the label of the selected tab - be
it Primary, Promotions, Social, Updates etc. Now, if Gmail is rendered in another language, Clear Mail does
not understand the tab label and hence 'Generate report' functionality won't work.
Please note: Saved mail filters functionality will work no matter what language you use Gmail
in.
Update: 9 languages (other than English) are now supported by Clear Mail:
- French
- German
- Hindi
- Italian
- Polish
- Portuguese (Brazil)
- Portuguese (Portugal)
- Russian
- Spanish
Workaround
If you are using Gmail in any other language, 'Generate Report' will throw an error. A workaround is that you
can switch Gmail temporarily to English or one of the supported languages. You can
follow the official instructions here:
https://support.google.com/mail/answer/17091
Conclusion
I might add support for more languages if I find significant number of users using Clear Mail in other languages.
If you want Clear Mail to work in your language, please let me know by sending an email to raghu.kumar@clearmailapp.com